SMSF Administrator

DOCKLANDS, Victoria, Australia

JOB DESCRIPTION – SMSF Administrator

Job Title: SMSF Administrator

Remuneration: $60,000- $65,000 (inclusive of super)

Type:  Full time 9:00 am - 5:30 pm

Start Date: 20 August 2025

About ESUPERFUND

ESUPERFUND aims to help people take back control of their Superannuation with a Self-Managed Super Fund (SMSF). Since 2006, we have become one of the largest Self-Managed Superfund Service Provider in Australia and we are also an award-winning practice. At ESUPERFUND, we value our staff and provide you with opportunities to build up your career in a supportive team environment.  As we continue to grow, we are seeking a proactive and detail-orientated individual to join us as a SMSF Administrator.

Details:

• Fast growing financial services company, creating successful pathways for our employees

• Stunning offices in Docklands location and 200m to Southern Cross Station

• Be part of a friendly, dedicated and successful team

• Approved sponsor for Temporary Activities Visas

• Entry level opportunity

Position overview

As a Self-Managed Superfund Administrator, you will play a crucial role in onboarding new clients and providing ongoing support for their SMSF’s.  You will be responsible for guiding clients through the setup process, and delivering exceptional service at every stage of their journey with us. 

Duties and Responsibilities

Your duties and responsibilities will include:

• Primarily involved with the Client Management team's day-to-day duties;

• Assisting clients in their SMSF establishment process from start to finish;

• Case officer duties:

• Assist clients to submit online application and provide the required documentation;

• Review and process SMSF Applications & Other Applications;

• Liaise with external parties (i.e. ATO/Financial Institution) on behalf of clients;

• Manage SMSF Clients’ Accounts to keep information up to date;

• Assist clients in a professional manner at all times to ensure a high level of client service and satisfaction;

• Respond promptly to customer inquiries by email/phone;

• Monitoring and processing mail from external parties (i.e. ATO/Financial Institutions)

• Other ad-hoc administrative tasks as required

Essential requirements and skills:

• Recent graduate with a background in Accounting/Finance/Commerce

• Achieve a GPA of at least 70%

• Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues

• Detail oriented mindset with a commitment to accuracy and quality

• Be able to work well both autonomously and in a team environment

• A self-starter with enthusiasm, motivation and initiative

• Have a can-do attitude and ability to handle pressures and meet tight deadlines

• Experience managing multiple priorities & fast-paced environment is desirable

• An interest in SMSF’s field 

About ESUPERFUND

ESUPERFUND aims to help people take back control of their Superannuation with a Self-Managed Super Fund. Since 2006, we have become the largest Self-Managed Superfund Service Provider in Australia and we are also an award-winning practice. At ESUPERFUND, we value staff and provide you with opportunities to build up your career in a supportive team environment. We are also the approved sponsor for Temporary Activities Visas.

At ESUPERFUND, we value staff and provide you with opportunities to build up your career in a supportive team environment.   We are a technology-first organisation dedicated to creating successful pathways for our employees and clients. Our goal is to provide an empowered culture built on reliability, respect and simplicity.  We’re goal-orientated, focused and move fast, but our decisions are measured to ensure longevity.  

We built our future so you can build yours!

Our Purpose

We exist to continuously develop software that enables better service and experiences for our clients.  Our homegrown, custom-built solution ensures compliance and security, and we’re always working to deliver the future of SMSF technology.  

Our Vision

We will continually provide opportunities for people to build their pathways.  We’re proud that our customers and employees stay with us for the long term; its’ a win-win.  For those who move on, we ensure we’ve set them up for success and support them on their journey.  We believe that the best experiences are built through trust and empowerment.

Values

• Technology – we are always looking to deliver the best technology

• Pathways – we always look to provide first-class training and development 

• Reliability – we always deliver and think long term

• Simplicity – we always aim to make things easier

• Drive – we are focused and goal orientated

• Respect – we admire each other’s abilities and achievements

Application Procedures

To be eligible for this position you must be permitted to work in Australia. We will consider applicants who currently possess a Bridging or Temporary Residency Visa. Please note only shortlisted applicants will be contacted. 

To apply:

Please forward your documentation to Michelle Todaro via our career jobs site (https://esuperfund.hrpartner.io/jobs) with the following three PDF attachments:

1. Cover letter addressing the above essential requirements and skills, and highlighting your relevant skills

2. Resume

3. Official academic transcripts 

Contact Details

If you have any questions regarding this position, please email Michelle Todaro at recruitment@esuperfund.com.au.

Application deadline:  20 August 2025 

Join us in shaping the future of SMSF!  We look forward to welcoming a talented SMSF Administrator to our Onboarding team.